Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

The price displayed for rentals includes setup and take down. There is a fuel surcharge based on zip code that is applied during the checkout process.

Everything! Our rentals are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (100ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces are anchored with sandbags.

We serve New Braunfels, San Antonio, San Marcos, Spring Branch, Canyon Lake, Bulverde, Cibolo, Converse, Schertz, Seguin and surrounding areas. Please note, delivery fees may apply.

What is your policy if there is inclement weather?

Inflatables cannot be used if there are winds of 20 mph or greater (15 mph for some items), and cannot be used in the rain. The morning of your event, we will monitor the weather to see what is predicted in the forecast. If there is a 50 percent chance or more for rain, or a prediction of winds 20 mph or above during the time of your event, we allow you to cancel the day of your event. If you decide to cancel your event, it must be prior to delivery. You will be able to get a refund of your deposit/amount paid, or it may be applied to your future rental. You MUST call us before 9:00 am the morning of your event to cancel and to receive your refund/credit. Please note: we MUST keep safety in mind at all times, so Entertainment Haus reserves the right to cancel your rental due to inclement weather at any time.

Rain
If there is a 50 percent or greater chance for rain during the scheduled time of your event, you may cancel or reschedule your event before 9:00 am the morning of the scheduled delivery. However, if the forecast is calling for scattered showers, we recommend you continue with your scheduled delivery. If the forecast is for continuous rain throughout the day, we recommend you cancel or reschedule your event.

Wind
Inflatables cannot be used in winds exceeding 20 mph (15 mph for some items). If the forecast is for high winds, we will call to cancel/reschedule your rental. You will be able to receive a full refund if your event is canceled, or use it towards a future date in the same calendar year.

Temperature
All inflatables can be used in a wide range of temperatures, but if the temperature is expected to fall below 40 degrees at any time during your event, we will call the morning of your event to cancel/reschedule your delivery. You will be able to receive a full refund or use it toward a future date in the same calendar year. Keep in mind the children’s activity will keep them very warm, and we recommend you continue as scheduled if the temperature is forecasted to be above 40 degrees. Deposits will not be refunded for temperature cancellations above 40 degrees.